Privacy Policy

At Spa Noor Medical Spa & Laser Center in Fall River, MA, your trust matters as much as your results. This policy explains, in plain language, what information we collect when you visit spanoor.com, book with us, or join our text messaging program, how we use it, and the choices you have.

Last updated: October 2, 2026

Information We Collect

Information you give us. When you request a consultation, book an appointment, buy a gift card or product, sign up for emails or texts, or contact us, we may collect your name, phone number, email address, mailing address, preferred appointment times, and anything you choose to share in a message.

Information collected automatically. Like most websites, spanoor.com uses cookies and similar tools to understand how visitors use the site. This can include your browser type, device, general location, pages viewed, and how you arrived here. We use this information in aggregate to improve the site, not to identify you personally.

Payment information. Payments for gift cards and products are handled by secure third-party payment processors. We do not store full credit card numbers on our website.

How We Use Your Information

We use the information we collect to:

Schedule, confirm, and remind you of appointments
Respond to your questions and consultation requests
Process gift card and product purchases
Send emails or text messages you have agreed to receive, including updates and offers
Understand how our website is used so we can make it better
Meet our legal and regulatory obligations

We do not sell, rent, or trade your personal information.

SMS Text Messaging

Spa Noor offers an optional text messaging program. When you opt in, you agree to receive text messages from Spa Noor at the mobile number you provide. Messages may include appointment confirmations and reminders, responses to your inquiries, and occasional updates and offers.

Consent: Joining is never a condition of booking a treatment or making a purchase.
Message frequency: Varies based on your appointments and interactions with us.
Cost: Message and data rates may apply, depending on your mobile plan.
Opting out: Reply STOP at any time to stop receiving messages. You will receive one final message confirming you have been unsubscribed.
Help: Reply HELP for assistance, or call us at 508-679-3711.
Carriers: Mobile carriers are not liable for delayed or undelivered messages.

Your SMS information is not shared. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services. We do not sell, rent, or share your mobile number or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We share information only with trusted service providers who help us run our business, such as our website host, appointment and gift card platforms, payment processors, email providers, and analytics tools. These providers may use your information only to perform services for Spa Noor.

We may also disclose information when required by law, to protect the rights and safety of our clients and staff, or in connection with a sale or transfer of our business. None of the sharing described in this section applies to SMS opt-in data and consent, which is handled only as described in the SMS Text Messaging section above.

Your Health Information

As a medical spa, we treat your health and treatment records with the same care as any medical practice. Information you provide as part of your care, such as intake forms, medical history, and treatment notes, is protected under applicable health privacy laws and handled separately from the website information described in this policy. Please do not send medical details through website forms, email, or text message. We are glad to discuss them privately at your consultation.

Cookies and Analytics

We use tools such as Google Analytics to see which pages are most helpful and how visitors find us. You can block or delete cookies through your browser settings, and you can opt out of Google Analytics using Google’s browser add-on. Some parts of the site may not work as smoothly with cookies turned off.

Your Choices

Emails: Use the unsubscribe link at the bottom of any marketing email.
Texts: Reply STOP to any message.
Your information: Contact us to ask what information we hold about you, or to request that we correct or delete it, subject to any records we are required to keep.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards, consistent with Massachusetts data security requirements, to protect your personal information. No method of transmission over the internet is completely secure, but we work to keep your information safe and limit access to those who need it.

Children’s Privacy

Our website and text messaging program are intended for adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided us with information, please contact us and we will remove it.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page. Any changes will not reduce the protections described for SMS opt-in data and consent.

Contact Us

Questions about this policy or your information? We are happy to help.

Spa Noor Medical Spa & Laser Center
373 New Boston Rd
Fall River, MA 02720
Phone: 508-679-3711
Email: marketing@spanoor.com